How Our Apostille Service Works

You do not need to identify the right authority, chase forms, or guess at requirements. Tell us what you have and where it is going, and we manage the process from review to secure return delivery.

Start Apostille Request

The eight-step process

1Submit the intake form with each document, who issued it, and the destination country. Uploads are optional and stored privately.
2We review eligibility and identify the correct authority, a state Secretary of State, the U.S. Department of State, or a consulate.
3You receive a written quote. Published Illinois and federal pricing is applied automatically; anything else is quoted after review.
4You approve and pay. Processing starts only after payment clears.
5We prepare cover forms, certified copies where required, and submit your documents to the correct authority.
6The government processes your documents on its own timeline, and we monitor progress.
7Where legalization is required, we coordinate the embassy or consulate step.
8Your documents are returned by tracked shipping and we record the tracking number on your order.

Order statuses you will see

Your order moves through these stages, and each one appears on the tracking page.

REQUEST RECEIVED: We have your request and it is queued for document review.
DOCUMENT REVIEW: We are confirming eligibility, the correct authority, and requirements.
AWAITING PAYMENT: Your written quote has been sent. Processing begins once payment clears.
PAYMENT RECEIVED: Payment is confirmed and your order is scheduled for preparation.
PREPARING FOR SUBMISSION: Your documents and cover forms are being assembled for the issuing authority.
SUBMITTED FOR PROCESSING: Your documents have been delivered to the issuing authority.
GOVERNMENT PROCESSING: The issuing authority is processing your documents. Timelines are set by that agency.
COMPLETED: Authentication is complete and your documents are being prepared for return.
SHIPPED: Your documents are on the way back to you.
DELIVERED: Your documents were delivered. Thank you for your business.

How your documents are protected

Uploads go to private encrypted storage with randomly generated object paths, no public links exist.
Only authenticated staff with an admin role can open an uploaded file, and only through a short-lived secure link.
Stored files are permanently deleted from storage when they are no longer needed, and deletions are logged.
Order tracking requires both your order number and the email on the request, and never exposes documents.

Up North Solutions LLC is not a law firm and does not provide legal, immigration, tax, or financial advice. We do not select documents or notarial certificates for customers. Government agencies, receiving organizations, lenders, title companies, and other third parties control their own acceptance and processing requirements. Government processing times are set by the issuing authority. We do not guarantee completion dates or acceptance by any receiving party.

Process and pricing questions

How do I know what my order costs before I commit?

Illinois state apostille is $150.00 for the first document and $60.00 each additional. Federal and FBI apostille is $250.00 first and $150.00 each additional. Everything else is quoted in writing after review, and nothing is processed until you approve.

What does the document review fee cover?

A detailed review costs $25.00 and covers confirming eligibility, the correct authority, certified-copy requirements, and destination rules. It is credited toward your service when you place the qualifying order.

Do I have to mail you original documents?

Most apostille work requires the physical document or a recent certified copy. During review we tell you exactly what to send and how to send it safely.

How do I check progress?

Every request gets an order number. Enter it with the email on your request on the tracking page to see your current status, timeline, and return shipping details.

How long do you keep my uploaded files?

Uploads live in private encrypted storage and are deleted from storage once they are no longer needed for your order. Deletions are logged internally.